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Everything listed under: conflict management

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    Lessons in Adjusting Your Conflict Lens

    It is a skill set all by itself - the ability to see a variety of possible intentions from people’s actions.Life has led us to have a fairly immediate first take - for some of us we see and interpret other people’s actions through rose-colored lenses. Some of us see the darker side or the skeptical perspective.Here’s the problem - we look at a behavior, usually, and make assessments about motivation and attitude.It’s pretty hard to know the sum total of someone’s heart by their actions. We can m...  Read More...